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TradeCommand · for construction & skilled trades

You were on the tools. The phone rang. That was the job that paid for your week.

TradeCommand texts back every call you miss within seconds, so the customer waits for you instead of ringing the next firm on Google. Then it chases every quote you send until you get an answer, reminds customers the day before you arrive, and asks for the review when the job is done. Set up and run for you. You just do the work.

Start with the guarantee See pricing

Answering calls for property firms every day.

The guarantee

It books, or your first month is free.

One month up front, no setup fee. If it has not booked you a single appointment in thirty days, we refund that month in full and you never pay a setup fee at all.

Run for you

Nothing about how you work changes.

You keep your number, your diary and your CRM. There is no software to learn and no dashboard to babysit. We build it, connect it, watch it and tune it, and send you a weekly note of what it caught.

Done properly

It never values, never adjudicates, never decides about a person.

It books the valuer rather than naming a figure. It will not interpret a lease or rule on a service charge. It never scores an applicant or decides right to rent, and every caller is told plainly that it is an assistant.

The numbers behind the problem

This is an industry-wide leak, not a you problem.

25-35%

of inbound calls to UK trades go unanswered, mostly while the owner is on the tools.

Industry call-handling studies

40-50%

of trade quotes are never followed up at all.

UK trades market research

~30 sec

before an emergency caller who hits voicemail dials the next result on Google.

Locksmith and emergency-trades research

These are industry-wide research figures, not our client results. We are honest about that; the pilot measures your own numbers instead.

What TradeCommand runs

Everything below is included, from day one.

Five jobs, all included, all running from the day you go live. Each one covers a moment where the money usually leaks out.

01

Call answering and lead capture

The phone gets answered, even when both your hands are full.

Your customers ring and someone picks up, takes the job details, and either books it or passes it straight to you. It happens whether you are up a ladder, mid service, or asleep. Every caller is told plainly that they are speaking to an automated assistant, and anything urgent reaches your phone at once.

Who it’s for
Any trade whose phone rings from a roof, a loft, or the underside of a sink.
What you get
The caller waits for you instead of ringing the next firm on the list.

How it runs

How Call answering and lead capture runsStep 1: They ring, and you are up a ladder. Step 2: Answered, in seconds, day or night. Step 3: Details taken, what, where, how urgent. Step 4: Booked or passed to you, urgent jobs reach your phone at once. Step 5: You get the summary, before you ring them back.1They ring
and you are up a ladder
2Answered
in seconds, day or night
3Details taken
what, where, how urgent
4Booked or passed to you
urgent jobs reach your phone at once
5You get the summary
before you ring them back
02

Quote pipeline

Every quote chased until you get an answer.

Industry research puts it plainly: 40 to 50 per cent of trade quotes are never chased at all, and the chased ones win. Every quote you send gets followed up on a polite schedule, in your voice, with a fresh reason each time. The moment they reply, it stops and hands you the conversation.

Who it’s for
Trades sitting on quotes that went quiet three weeks ago.
What you get
A yes, a no, or a question. All three beat silence.

How it runs

How Quote pipeline runsStep 1: Quote goes out, and then, usually, nothing. Step 2: Day 2, a polite nudge in your voice. Step 3: Day 5, a fresh reason, not the same message. Step 4: Day 9, the last ask. Step 5: They reply, it stops instantly and hands you the conversation.1Quote goes out
and then, usually, nothing
2Day 2
a polite nudge in your voice
3Day 5
a fresh reason, not the same message
4Day 9
the last ask
5They reply
it stops instantly and hands you the conversation
03

Job booking and scheduling

The customer is in when you arrive.

Once the job is agreed it goes in the diary, and the customer gets a confirmation, a reminder the day before, and another on the morning. If you are running late they hear it from you rather than wondering.

Who it’s for
Anyone who has driven forty minutes to an empty house.
What you get
Fewer wasted journeys, and a day that runs to plan.

How it runs

How Job booking and scheduling runsStep 1: Job agreed, straight into the diary. Step 2: Confirmed, they know the day and the window. Step 3: Reminded, the day before. Step 4: Reminded again, on the morning. Step 5: Running late?, they are told, not left guessing.1Job agreed
straight into the diary
2Confirmed
they know the day and the window
3Reminded
the day before
4Reminded again
on the morning
5Running late?
they are told, not left guessing
04

Follow-up and review generation

The review asked for while they are still pleased.

When the job wraps, a review request goes out by text. Industry research puts it plainly: text asks get a 25 to 35 per cent response against 5 to 8 for email. Happy customers get the link. Anyone unhappy comes to you privately, first, before they post anywhere. Replies to posted reviews are drafted for you and never published without your say-so.

Who it’s for
Firms doing five-star work while the outfit up the road collects the five-star reviews.
What you get
A steady stream of reviews from work you have already done.

How it runs

How Follow-up and review generation runsStep 1: Job done, while they are still pleased. Step 2: Asked by text, a few hours later, not two weeks. Step 3: Happy, they get the review link. Step 4: Unhappy, it comes to you privately, before they post. Step 5: Reply drafted, you approve it, we never post for you.1Job done
while they are still pleased
2Asked by text
a few hours later, not two weeks
3Happy
they get the review link
4Unhappy
it comes to you privately, before they post
5Reply drafted
you approve it, we never post for you
05

Invoice and compliance admin

Getting paid without the awkward phone call.

The invoice goes out when the job is done, and unpaid ones get nudged politely with a payment link, so you are not the one making that call. Certificates and records are filed where you can find them, and anything with a deadline is flagged to you before it passes, not after.

Who it’s for
Anyone doing the paperwork at nine at night because the day was for working.
What you get
Your evenings, and money in sooner.

How it runs

How Invoice and compliance admin runsStep 1: Job done, invoice goes out the same day. Step 2: Nudged politely, with a payment link, so you need not ring. Step 3: Paid, and reconciled. Step 4: Papers filed, certificates and records, where you can find them. Step 5: Deadline coming, flagged to you before it passes.1Job done
invoice goes out the same day
2Nudged politely
with a payment link, so you need not ring
3Paid
and reconciled
4Papers filed
certificates and records, where you can find them
5Deadline coming
flagged to you before it passes

Done properly

Built for how trades customers actually contact you.

Almost everything TradeCommand sends is a reply: to a call they made, a form they filled in, a quote they asked for, a job you did for them. That keeps it comfortably inside data protection and marketing-consent rules, and the checks run automatically so you never have to think about them.

How we keep it lawful
Replies first, always
Text-backs, quote chases and reminders all go to people who contacted you or booked with you. No cold lists, ever.
Every message says what it is
Automated messages are disclosed as automated. Your customers are never tricked into thinking a machine is you.
STOP means stop
One word ends all automated contact with that customer, instantly, across text, email and WhatsApp.
Service reminders are consent-checked
Annual service and recall messages only go to customers we can lawfully contact, checked against your records before a word is written.

Typical timeline

Missed-call text-back live within days; the full service running in 3 to 4 weeks.

TradeCommand runs on three rungs: Core £299 a month, Growth £599, Premium £999, each with a one-time setup fee. Everything in your rung is included, and you can cancel with 30 days’ notice.

See pricingStart with the guarantee

See what TradeCommand catches on your own enquiries.

Pay one month with no setup fee. If it has not booked you a single appointment in thirty days, you get that month back.

Start with the guaranteeSee what we run

It books, or your first month is free · no setup fee to start